Managing with Emotional Intelligence (1 Day)

This course is designed to help you to manage your own emotions, and recognise and manage those of your team.  The ability to do this will enable you to build strong relationships with your team members, and in turn lead to a fully motivated and engaged team.

The course will cover:

  • Knowing your emotions
  • Managing your own emotions
  • Motivating yourself
  • Recognising and understanding other people’s emotions
  • Managing relationships
  • Business case for managing with emotional intelligence
  • What are the consequences of managing without emotional intelligence
  • Evaluate the change – did it work? Evaluate individual and organisational change
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